🔒 Privacy Policy — Play Rank Earn

Last Updated: 1 January 2026

🛡️ Your Privacy Matters to Us

At Play Rank Earn (PRE), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our platform at playrankearn.com.

By registering an account, making a deposit, or using any part of our platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.

🐢 "We handle your data the way we handle your money — with care, transparency, and complete respect."

If you have any questions about this policy, contact us anytime at 📧 [email protected]

📋 Table of Contents

🏢 Who We Are

📥 What Information We Collect

🔍 How We Use Your Information

🍪 Cookies & Tracking Technologies

🤝 How We Share Your Information

🔐 How We Protect Your Information

🗂️ Data Retention

👤 Your Rights & Choices

👶 Children's Privacy

🌏 International Data Transfers

🔗 Third-Party Links & Game Partners

♻️ Changes to This Policy

📬 Contact Us

1. 🏢 Who We Are

Play Rank Earn ("PRE", "we", "our", or "us") operates the online slot gaming platform available at playrankearn.com. We are based in Malaysia and serve players across Southeast Asia.

We are the data controller responsible for your personal information collected through our platform. Our platform is available in English, Bahasa Melayu, and Chinese, and all financial transactions are conducted in Malaysian Ringgit (MYR).

For any privacy-related enquiries:

📧 [email protected]

🤝 [email protected] (for business/partner enquiries)

2. 📥 What Information We Collect

We collect different types of information depending on how you interact with our platform.

👤 2.1 Information You Provide to Us

When you register, deposit, play, or contact us, you may provide:

📋 Data Type🔍 Examples🪪 Identity InformationFull name, date of birth, username📬 Contact InformationEmail address, phone number🏦 Financial InformationDeposit amounts, withdrawal requests, transaction history🔑 Account InformationPassword (encrypted), VIP tier, account preferences💬 CommunicationsMessages sent to Live Support or via email👥 Referral InformationYour referral link activity, referred player data

🖥️ 2.2 Information We Collect Automatically

When you visit or use our platform, we automatically collect:

📋 Data Type🔍 Examples🌐 Device & Technical DataIP address, browser type, device type, operating system📊 Usage DataPages visited, games played, time spent on platform, click activity🍪 Cookies & Tracking DataSession cookies, preference cookies, analytics identifiers📍 Location DataGeneral geographic location based on IP address🎮 Gaming ActivityGame history, turnover, wins, deposits, transaction count

🤝 2.3 Information from Third Parties

We may receive information about you from:

🎰 Game Partners — JDB, SA Gaming, KA Gaming, SimplePLay, Dragoon Soft, WM Gaming, Rich Gaming, Sun City 2 — for game activity and transaction verification

💳 Payment Processors — to verify and process your deposits and withdrawals

🔍 Identity Verification Services — to comply with legal and regulatory requirements

3. 🔍 How We Use Your Information

We use your personal information for the following purposes:

✅ 3.1 To Operate the Platform

🎮 Create and manage your player account

💰 Process deposits, withdrawals, and bonus rewards

🏆 Calculate and display Leaderboard rankings

💎 Track and apply VIP tier benefits

👥 Manage your referral programme activity and bonuses

🎁 Apply birthday bonuses and VIP rewards to your account

📊 3.2 To Improve Our Services

📈 Analyse gameplay trends and platform performance

🛠️ Fix bugs, improve features, and develop new games

🎯 Personalise your gaming experience based on preferences

🔒 3.3 For Security & Compliance

🛡️ Detect, prevent, and investigate fraud or suspicious activity

✅ Verify your identity and confirm you meet age requirements

📋 Comply with applicable laws and regulatory obligations

🚫 Enforce our Terms and Conditions

📣 3.4 For Communications

📧 Send you account notifications, deposit confirmations, and withdrawal updates

🎁 Notify you of bonuses, promotions, and VIP rewards you are eligible for

💬 Respond to your Live Support enquiries and emails

📢 Send platform updates and important policy changes

📉 3.5 Legal Basis for Processing (where applicable)

We process your data based on: contractual necessity (to fulfil your account and transaction requests), legitimate interests (to secure and improve our platform), legal compliance (to meet regulatory obligations), and your consent (for marketing communications, which you may withdraw at any time).

4. 🍪 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to make our platform work better for you.

🍪 4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our platform. They help us remember your preferences, keep you logged in, and understand how you use PRE.

📂 4.2 Types of Cookies We Use

🍪 Cookie Type📋 Purpose✅ Essential CookiesRequired for the platform to function — login sessions, security tokens⚙️ Functional CookiesRemember your language preference (EN/MS/ZH), settings, and display choices📊 Analytics CookiesHelp us understand how players navigate and use the platform🎯 Performance CookiesMonitor platform speed, errors, and improve user experience

🔧 4.3 Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in or use certain features of the platform.

5. 🤝 How We Share Your Information

We do not sell your personal data to third parties. We only share your information in the following circumstances:

🎰 5.1 Game Partners

We share necessary gameplay and transaction data with our game partners (JDB, SA Gaming, KA Gaming, SimplePLay, Dragoon Soft, WM Gaming, Rich Gaming, Sun City 2) to enable you to access and play their games on our platform. Each partner is bound by data protection agreements.

💳 5.2 Payment Processors

We share your financial transaction data with trusted payment processors to facilitate deposits and withdrawals. These processors are required to handle your data securely and only for payment purposes.

⚖️ 5.3 Legal & Regulatory Authorities

We may disclose your information to government bodies, law enforcement, or regulators where required by law, court order, or regulatory obligation.

🛡️ 5.4 Fraud Prevention & Security

We may share data with security service providers to detect and prevent fraudulent activity, money laundering, or abuse of our platform.

🔄 5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified in advance of any such change.

6. 🔐 How We Protect Your Information

Your security is our priority. We implement robust technical and organisational measures to protect your personal data:

🔐 Security Measure🔍 What It Does🔒 Data EncryptionAll sensitive data is encrypted in transit (SSL/TLS) and at rest🛡️ Secure Account AccessPassword protection with encrypted storage🔍 Fraud MonitoringReal-time activity monitoring to detect unusual behaviour🧱 Firewall ProtectionInfrastructure-level security to block unauthorised access👥 Access ControlsOnly authorised PRE staff can access personal data, on a need-to-know basis🔁 Regular Security ReviewsWe regularly audit our systems and update our security practices

⚠️ Important: While we do everything we can to protect your data, no online platform can guarantee 100% security. We encourage you to use a strong, unique password and never share your account credentials with anyone.

7. 🗂️ Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

📋 Data Type⏱️ Retention Period👤 Account InformationRetained while your account is active, plus up to 7 years after closure💰 Transaction RecordsUp to 7 years for financial compliance purposes🎮 Gaming Activity LogsUp to 3 years for platform analytics and dispute resolution💬 Support CommunicationsUp to 2 years after the case is resolved🍪 Cookie DataVaries by cookie type — session cookies expire when you close your browserWhen your data is no longer required, we securely delete or anonymise it in accordance with applicable data protection standards.

8. 👤 Your Rights & Choices

As a user of Play Rank Earn, you have the following rights regarding your personal data:

⚖️ Your Right🔍 What It Means👁️ Right to AccessRequest a copy of the personal data we hold about you✏️ Right to RectificationAsk us to correct any inaccurate or incomplete data🗑️ Right to ErasureRequest deletion of your personal data (subject to legal obligations)⏸️ Right to RestrictionAsk us to limit how we process your data in certain circumstances📦 Right to PortabilityReceive your data in a structured, machine-readable format🚫 Right to ObjectObject to processing based on legitimate interests or for direct marketing📧 Right to Withdraw ConsentWithdraw marketing consent at any time without affecting prior processingTo exercise any of these rights, contact us at 📧 [email protected] with your request. We will respond within 30 days.

9. 👶 Children's Privacy

Play Rank Earn is an adults-only platform. Our services are strictly intended for individuals who are:

✅ 18 years of age or older, or

✅ Of the legal gambling age in their jurisdiction, whichever is higher

🚫 We do not knowingly collect personal information from individuals under the age of 18. If we discover that a minor has registered an account or provided us with personal data, we will immediately suspend the account and delete all associated data.

If you believe a minor has accessed our platform, please contact us immediately at 📧 [email protected]

👨‍👩‍👧 Parents and guardians: please use appropriate parental controls to prevent underage access to online gaming platforms.

10. 🌏 International Data Transfers

Play Rank Earn is based in Malaysia and primarily serves players in Southeast Asia. Your data may be processed or stored in countries outside your own, including where our game partners and technology service providers operate.

When your data is transferred internationally, we ensure that appropriate safeguards are in place — including data processing agreements and security measures — to protect your information to the same standard as described in this policy.

11. 🔗 Third-Party Links & Game Partners

Our platform features games and content provided by third-party game partners, including:

🎮 JDB | SA Gaming | KA Gaming | SimplePLay | Dragoon Soft | WM Gaming | Rich Gaming | Sun City 2

These partners may have their own privacy policies governing the data they collect during gameplay. We encourage you to review their policies independently. PRE is not responsible for the privacy practices of third-party game providers beyond what is covered in our data sharing agreements.

12. ♻️ Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will:

📢 Post the updated policy on this page with a revised "Last Updated" date

📧 Notify registered users via email for material changes

🔔 Display an in-platform notification where appropriate

Your continued use of Play Rank Earn after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

13. 📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please get in touch:

📬 Channel📋 Details📧 Player [email protected]🤝 Partners & [email protected]💬 Live ChatAvailable 24/7 directly on the platform🌐 Websiteplayrankearn.com

🐢 "We're always here — whether it's a question about your data, your account, or your next big win."